Grievance Redressal

We're Here to Help

At Finlab.One, customer satisfaction is our highest priority. If you have any complaint, feedback, or grievance regarding our services, we encourage you to reach out to us.

Every grievance is acknowledged, reviewed, and resolved within the defined turnaround time while maintaining complete transparency.

Grievance Officer

Vishal Parashar

Working Hours

Monday – Friday

10:00 AM – 6:00 PM

RBI

RBI Sachet Portal

Visit RBI Sachet Portal

How It Works

Complaint Resolution Process

1

Submit Your Complaint

Share your grievance through email with all relevant details.

2

Acknowledgement

Your complaint will be acknowledged within 24-48 business hours.

3

Investigation

Our team reviews the issue and coordinates with relevant departments.

4

Resolution

We aim to resolve all genuine grievances within 7 working days.